PrivacyPolicy

At HypeSpike, your privacy matters. This Privacy Policy outlines what data we collect, how we use it, and your rights.

1. Information We Collect

We collect OAuth data such as your name, email, and profile identifiers when you log in with supported providers. We also collect cookies, analytics data, platform-specific identifiers, and account-linked session data to associate your VODs, generated clips, and editing activity with your account.

2. Content You Upload or Link

When you upload media, submit VOD links, or generate clips, we process that content to provide HypeSpike’s clipping, reframing, editing, and export features. This content may be stored and associated with your account so you can access it later.

3. Third-Party Services

We use trusted infrastructure partners including Supabase (authentication and storage), AWS (cloud infrastructure), and other service providers that help operate the platform. Certain processing tasks, including media handling or AI-assisted generation, may involve third-party infrastructure.

4. How We Use Your Data

We use your information to operate the platform, authenticate users, generate highlights, enable editing tools, store account history, support exports, provide customer support, improve product performance, and enhance our AI-based clipping systems.

5. Cookies & Similar Technologies

HypeSpike uses cookies and similar technologies for essential functionality, session persistence, login management, preferences, analytics, attribution, and marketing measurement. Some cookies are necessary for the site to function, while others help us understand traffic sources, campaign effectiveness, and user behavior.

Where required, users may opt in or opt out of non-essential cookies through our cookie banner or preference controls. Disabling certain cookies may limit some functionality such as saved preferences, referral attribution, or session continuity.

6. Marketing & Attribution

We may use cookies, referral data, affiliate tracking parameters, and analytics tools to understand how users find HypeSpike and how our marketing performs. This helps us measure campaign effectiveness, operate affiliate programs, and improve our outreach.

7. Product Improvement & Training Signals

We may use session behavior, editing actions, feedback, and usage patterns to improve product performance and enhance our highlight detection systems. Where possible, we use aggregated or operational data to improve the service.

8. Featured Content

We may occasionally feature clips created using HypeSpike for product demonstrations, marketing, or promotional use. If you would prefer not to have your content featured, contact us at support@hypespike.io.

9. Data Security

We use reasonable technical and organizational safeguards to protect your information, including secure providers, access controls, and infrastructure protections. However, no online platform can guarantee absolute security.

10. Account Deletion

If you would like your account or associated data removed, please contact us at support@hypespike.io. We will review and process deletion requests in accordance with applicable laws and our internal data retention policies.

11. Children's Privacy

HypeSpike is not intended for individuals under the age of 13, and we do not knowingly collect personal data from children.

12. International Users

Our services may be operated from servers located in the United States or other jurisdictions. By using HypeSpike, you consent to the transfer, storage, and processing of your data across these regions.

13. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our services, technologies, or legal obligations. Updates will be effective once posted on this page.

14. Contact Us

Questions or concerns? Contact us at support@hypespike.io.